Help Desk

Fast & reliable help desk software for excellent employee experience

Speed up your support response time with Super HRMS and increase employee satisfaction like never before.

900+

Happy clients

100%

Satisfied users

150+

Industries served

Book a Demo for access our software

Do not let your HR problems impact your business growth and success. Are you ready to take the first step towards HR transformation NOW?

Superworks- the best help desk software for quick resolutions

Let no employee problem go unnoticed or unsolved!

Raise tickets

Employees can raise tickets whenever they have any issue.

Choose priority

HRs can pick and solve employee problems according to the priority.

Upload files

Employees can files and documents to support their issue.

Get real-time update

Employees get automatic update on their raised ticket/issue.

Superworks help desk ticketing system solves problems in seconds!

Create a structured way of solving employee issues with Superworks

Raise a ticket

Go to Super HRMS, select Help Desk, click My Tickets and create a ticket by employee self service portal for your issue.
Explain the issue

Create a ticket by filling in columns like ticket category, assignee, due date, ticket priority etc and send it forward.
Wait for the action

Create a ticket by filling in columns like ticket category, assignee, due date, ticket priority etc and send it forward.
Check the status

Employees can know the status of their ticket in a tap - just go to Help Desk and click My Tickets.

Employee can create ticket for any system issue

Explain the issue in detail to support team

Our cloud help desk software takes good care of workforces

Tackle employee tickets with zero effort!

Customizable

We are not one of those stubborn systems. Superworks helpdesk ticketing system lets you brand and make it more pleasant for your workforce. We offer highly-personalized & customized ticket categories and tags according to your company.

Chat

Just raising a ticket is not it - you can also directly chat with the assignee. Let the assignee know your issue in detail and get a quick solution for your ticket.

User friendly

Superworks is designed to make problem resolution easy & quick. Our HR Help Desk can be used by anyone and everyone. Employees can create, send and get a ticket resolved in a matter of 10 minutes.

Superworks help desk software supports businesses to build 100% productive & future-ready workforce.

Book a Demo

Superworks has digitally transformed 500+ companies

Building smart, quick, and efficient workplaces across India!

Mittul Golakiya CEO of Infyom technologies

Krunal vaghasiya CEO of tatvam cloud solutions

Alpesh Gediya Chapter lead of telstra India

Quick, Easy & Clutter-free SUPERWORKS is the best app that we ever used to manage our team, It's very easy to use. The ability to view real-time resources allocation is the most loved feature in my organization.

Maulik Vora

Zluck Solutions CEO

All in one Communication tool you need. We are not able to think of any other tool once we moved to SUPERWORKS. It made our day to day communications and project management so easy.

Mitul Golakiya

InfyOm Technologies CEO

I think SUPERWORKS is an exciting platform with a company that has forward-thinking and built around objectives. It is very much a part of their working culture. It has been a great experience using the software developed by them. We have been using it for the last 1.5 year for our project management, and let me tell you, productivity has definitely been on a surge to growth.

Krunal Vaghasiya

Wisernotify CEO

Increasing productivity and helping us manage employees better. Keeping an eye on what the team works on has never been easier.

Jatin Lathiya

16 Pixel CEO

I absolutely love how innovative and efficient this software has been. With a number of changes and upgrades coming our way, it has been a pleasure to understand and use this software.

Alpesh Gediya

Telstra India Chapter Lead